Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

Last updated: August 30, 2025

1. Overview

This Privacy Policy explains how BotzApi ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our API services. Please read this policy carefully to understand our practices regarding your personal data.

By using our API services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Register for an account or API access
  • Contact us for support or inquiries
  • Subscribe to our newsletters or updates
  • Participate in surveys or feedback forms
  • Submit content through our API endpoints

2.2 Automatically Collected Information

When you access our API services, we automatically collect certain information:

Data TypeDescriptionPurpose
IP AddressYour device's internet protocol addressSecurity, analytics, geolocation
Request LogsAPI endpoints accessed, timestamps, response codesService monitoring, debugging, optimization
User AgentBrowser or application informationCompatibility, analytics
Usage MetricsRequest frequency, data volume, performance metricsResource management, service improvement

3. How We Use Your Information

We use the collected information for various purposes:

  1. Service Provision: To provide, maintain, and improve our API services
  2. Communication: To respond to your inquiries and provide customer support
  3. Security: To monitor for suspicious activity and prevent abuse
  4. Analytics: To understand usage patterns and optimize performance
  5. Legal Compliance: To comply with applicable laws and regulations
  6. Service Development: To develop new features and enhance existing ones

Important: We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

  • Cloud hosting and infrastructure providers
  • Analytics and monitoring services
  • Customer support and communication tools
  • Security and fraud prevention services

4.2 Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders or legal process
  • Government requests or investigations
  • Protection of our rights, property, or safety
  • Prevention of fraud or criminal activity

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality obligations.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption: Data transmission and storage encryption using industry-standard protocols
  • Access Controls: Strict authentication and authorization mechanisms
  • Monitoring: Continuous security monitoring and threat detection
  • Updates: Regular security updates and vulnerability assessments
  • Training: Employee security awareness and privacy training

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain security and prevent fraud
Data TypeRetention PeriodReason
Account InformationDuration of account + 2 yearsService provision, legal compliance
API Request Logs90 daysDebugging, analytics, security
Support Communications3 yearsCustomer service, quality assurance
Financial Records7 yearsTax compliance, auditing

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your data to another service provider
  • Restriction: Request limitation of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve our services
  • Provide personalized content and recommendations
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit the functionality of our services.

9. Third-Party Services

Our API may integrate with or provide access to third-party services. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with.

Common Third-Party Integrations:

  • Social media platforms for content retrieval
  • AI and machine learning services
  • Media processing and conversion tools
  • Translation and language processing services

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by relevant authorities
  • Certification schemes and codes of conduct
  • Binding corporate rules for intra-group transfers

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or email communication
  • Provide a prominent notice for significant changes
  • Give you the opportunity to review changes before they take effect

Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

Email: support@botzaku.eu.org

Website: Founders

Telegram: @BotzAku

WhatsApp Channel: BotzAku Updates

Response Time: We aim to respond to privacy-related inquiries within 30 days of receipt.